Phone Number, Hours, & More

We want to make it easy to contact us. You can schedule an appointment at a member center, or you can call or text us at the phone number below. You can also chat live with us, or send us a message and we’ll give you a call back as soon as we can. You will also find our holiday hours listed on this page.

Phone, Text, Fax Numbers

Phone: 800.442.2800
Text: 800.442.2800
Fax:  269.983.3445

Virtual Member Center Hours

Monday – Friday: 8 AM – 8 PM
Saturday: 9 AM – 12 PM

  • Saturday, December 24th
    • Christmas Eve – Closed
  • Monday, December 26th
    • Christmas Observance – Closed
  • Saturday, December 31st
    • New Year’s Eve – Closed

Chat & Email

Live Chat:  Start A Chat
Email:  Send Us A Message

Schedule Appointment

Schedule an appointment at any member center
for specific account needs


We have 27 full-service member center locations across the State of Michigan to meet all of your financial needs, from debt consolidation, to loans, mortgages, and saving for retirement. We have free WiFi in member centers and we offer complimentary coffee and water at every location. We also offer access to over 1,000 shared branch locations and over 40,000 affiliated ATMs nationwide. If you’re nowhere near a member center, you can still use CU Talk for free to access your account anytime by calling 866.267.4348.

Mailing Address

Honor Credit Union
8385 Edgewood Road
Berrien Springs, MI 49103

Find a Member Center

We have locations across the State of Michigan, from St. Joseph, to Kalamazoo, Battle Creek, Grand Rapids, and three locations in the Upper Peninsula!

Find An ATM

You have access to local Honor ATMs, and surcharge-free ATMs across the country through the CO-OP Network.


Do you have a question for us? We’d be happy to help you. Simply fill out the form below and one of our team members will get back to you as soon as possible. If you need an immediate assistance, please give us a call at 800.442.2800, or chat live with us.

Please Note: All email submissions are answered during normal business hours.

* Information entered in this form is not encrypted.
Please refrain from sending personally identifiable or confidential information, such as account number or social security number.

Card Support

Important Numbers

CU*Talk Voice Banking: 866.267.4348

Debit Cards

Out of the Country Emergency Number*

Credit Cards

Out of the Country Emergency Number*

* Collect calls are accepted

Travel Information

  • If you’re planning an international trip, keep us informed by stopping by a member center or giving our Virtual Member Center a call at 800.442.2800 to let us know to expect transactions from your desired destination.
  • Beware of blocked and sanctioned countries. For a current list of these countries check out the Office of Foreign Asset Control (OFAC) of the US Department of Treasury’s list. If the country you are visiting is on this list, ALL card activity will be blocked per the requirement from OFAC. On occasion, Honor Credit Union may block countries in addition to those listed on the OFAC list, but should there be additional countries, they would be listed here. 

Fraud Protection

  • If you suspect fraud you can turn your card off instantly from within the Honor mobile app.
  • Honor debit and credit card holders are automatically enrolled in our free card protection program. Cardholders can sign up for additional free MasterCard fraud services.
  • If we suspect fraudulent activity, the transaction will likely be declined and your account will be blocked to prevent further harmful activity. We will attempt to notify you as quickly as 30 seconds after a suspicious transaction takes place.

Frequently Asked Questions

272484852. This number is used for all Honor accounts.

Opening an account and switching to Honor has never been easier! Our simple application process takes just minutes to complete and our ClickSWITCH tool makes it as easy as clicking a button to switch your direct deposit, automatic bill payments, and other automated account services.


There are three ways to reorder checks!

Online Banking 

  1. Login to Online Banking
  2. Click the orange “OC” icon next to Checking on the main Account Summary page.

Deluxe Website

You can reorder checks by visiting the Deluxe website.

In Person

You can stop by any local member center and speak with an Honor team member to order more checks.

New Members

If you are joining Honor as a new member our ClickSWITCH tool will help you easily switch your direct deposit. 

Existing Members

If you just got a new job with a new employer, switching your direct deposit is as simple as filling out our direct deposit form and handing it to your payroll department.

Direct Deposit Form

One of the many perks of being an Honor Credit Union member is we provide you with your updated VantageScore four times per year, completely free. These quarterly updates are done through soft pulls of your credit, so rest assured these have absolutely no impact on your score itself. Here are two easy steps to check your score.

Within Online Banking

  1. Login to Online Banking on your desktop computer
  2. Under the My Accounts menu tab select Credit Score

Within The Honor App

    1. Login
    2. Tap More, and then tap “View Credit Score”


Please Note: VantageScore is not available in mobile online banking in mobile browsers. Your credit history will not be provided with your credit score in Online Banking. You can view your full credit report for free once per year at

First, don’t panic! We’ve all been there. Give us a call at 800.442.2800 for assistance. If it’s after normal business hours please follow the prompts for after hours card support.

You also have the ability to turn your card on and off from within our mobile app.

Honor Credit Union
8385 Edgewood Road
Berrien Springs, MI 49103

Saturday, December 24th
Christmas Eve – Closed

Monday, December 26th
Christmas Observance – Closed

Saturday, December 31st
New Year’s Eve – Closed