Contact honor
Here, you can find all the information you need to reach our team for support, inquiries, or feedback. Whether you have a question about your account, need assistance with a financial product, or just want to share your thoughts, we’re eager to help.
Phone Number, Hours, & More
We want to make it easy to contact us. You can schedule an appointment at a member center, or you can call or text us at the phone number below. You can also chat live with us, or send us a message and we’ll give you a call back as soon as we can. You will also find our holiday hours listed on this page.
Phone, Text, Fax Numbers
Phone: 800.442.2800
Text: 800.442.2800
Fax: 269.983.3445
Contact Center Hours
Monday – Friday
8:00 AM – 8:00 PM
Saturday
9:00 AM – 12:00 PM
- Tuesday, December 24th
Member Centers closing at 1:00 PM
Video Teller service at ATM + Video Tellers closing at 3:00 PM - Wednesday, December 25th
CLOSED – Christmas - Tuesday, December 31st
Closing at 1:00 PM – New Year’s Eve - Wednesday, January 1st
CLOSED – New Year’s Day
Email: Send Us A Message
Schedule Appointment
Schedule an appointment at any member center
for specific account needs
Locations
We have 28 full-service member center locations across the State of Michigan to meet all of your financial needs, from debt consolidation, to loans, mortgages, and saving for retirement. We have free WiFi in member centers and we offer complimentary coffee and water at every location. We also offer access to over 1,000 shared branch locations and over 40,000 affiliated ATMs nationwide. If you’re nowhere near a member center, you can still use CU Talk for free to access your account anytime by calling 866.267.4348.
Mailing Address
Honor Credit Union
8385 Edgewood Road
Berrien Springs, MI 49103
Find a Member Center
We have locations across the State of Michigan, from St. Joseph, to Kalamazoo, Battle Creek, Grand Rapids, and three locations in the Upper Peninsula!
Find An ATM
You have access to local Honor ATMs, and surcharge-free ATMs across the country through the CO-OP Network.
Do you have a question for us? We’d be happy to help you. Simply fill out the form below and one of our team members will get back to you as soon as possible. If you need an immediate assistance, please give us a call at 800.442.2800, or chat live with us.
Please Note: All email submissions are answered during normal business hours.
Card Support
Important Numbers
CU*Talk Voice Banking
Debit & Credit Cards
- Card Activation: 800.992.3808
- Lost or stolen card: 833.933.1681
Travel Information
- If you’re planning an international trip, keep us informed by stopping by a member center or giving our Contact Center a call at 800.442.2800 to let us know to expect transactions from your desired destination.
- Beware of blocked and sanctioned countries. For a current list of these countries check out the Office of Foreign Asset Control (OFAC) of the US Department of Treasury’s list. If the country you are visiting is on this list, ALL card activity will be blocked per the requirement from OFAC. On occasion, Honor Credit Union may block countries in addition to those listed on the OFAC list, but should there be additional countries, they would be listed here.
Fraud Protection
- If you suspect fraud you can turn your card off instantly from within the Honor mobile app.
- Honor debit and credit card holders are automatically enrolled in our free card protection program. Cardholders can sign up for additional free MasterCard fraud services.
- If we suspect fraudulent activity, the transaction will likely be declined and your account will be blocked to prevent further harmful activity. We will attempt to notify you as quickly as 30 seconds after a suspicious transaction takes place.
Frequently Asked Questions
272484852. This number is used for all Honor accounts.
Opening an account and switching to Honor has never been easier! Our simple application process takes just minutes to complete and our ClickSWITCH tool makes it as easy as clicking a button to switch your direct deposit, automatic bill payments, and other automated account services.
There are three ways to reorder checks!
Online Banking
- Login to Online Banking
- Click the orange “OC” icon next to Checking on the main Account Summary page.
Deluxe Website
You can reorder checks by visiting the Deluxe website.
In Person
You can stop by any local member center and speak with an Honor team member to order more checks.
New Members
If you are joining Honor as a new member our ClickSWITCH tool will help you easily switch your direct deposit.
Existing Members
If you just got a new job with a new employer, switching your direct deposit is as simple as filling out our direct deposit form and handing it to your payroll department.
One of the many perks of being an Honor Credit Union member is we provide you with your updated VantageScore four times per year, completely free. These quarterly updates are done through soft pulls of your credit, so rest assured these have absolutely no impact on your score itself. Here are two easy steps to check your score.
Within Online Banking
- Login to Online Banking on your desktop computer
- Under the My Accounts menu tab select Credit Score
Within The Honor App
- Login
- Tap More, and then tap “View Credit Score”
Please Note: VantageScore is not available in mobile online banking in mobile browsers. Your credit history will not be provided with your credit score in Online Banking. You can view your full credit report for free once per year at AnnualCreditReport.com.
First, don’t panic! We’ve all been there. Give us a call at 800.442.2800 for assistance. If it’s after normal business hours please follow the prompts for after hours card support.
You also have the ability to turn your card on and off from within our mobile app.
Honor Credit Union
8385 Edgewood Road
Berrien Springs, MI 49103
- Saturday, January 13th
CLOSED – Martin Luther King Jr. Day Observance
- Monday, January 15th
CLOSED – Martin Luther King Jr. Day
- Saturday, February 17th
CLOSED – Presidents’ Day Observance
- Monday, February 19th
CLOSED – Presidents’ Day
- Saturday, May 25th
CLOSED – Memorial Day Observance
- Monday, May 27th
CLOSED – Memorial Day
- Wednesday, June 19th
CLOSED – Juneteenth
- Thursday, July 4th
CLOSED – Memorial Day
- Saturday, August 31st
CLOSED – Labor Day Observance
- Monday, September 2nd
CLOSED – Labor Day
- Monday, October 14th
CLOSED – All-Team Training
- Saturday, November 9th
CLOSED – Veterans Day Observance
- Monday, November 11th
CLOSED – Veterans Day
- Thursday, November 28th
CLOSED – Thanksgiving
- Friday, November 29th
CLOSED – Thanksgiving Observance
- Tuesday, December 24th
CLOSED – Christmas Observance
- Wednesday, December 25th
CLOSED – Christmas
- Tuesday, December 31st
Closing at 1:00 PM – New Year’s Eve
- Wednesday, January 1st
CLOSED – New Year’s Day
