Contact Honor
Need to get in touch? You’ll find everything you need right here—whether you have a question about your account, need help with a financial product, or want to share feedback. Our team is ready and happy to help.
Phone Numbers, Hours, & More
We want to make it easy to contact us. You can schedule an appointment at a branch, or you can call or text us at the phone number below. You can also chat live with us, or send us a message and we’ll give you a call back as soon as we can. You will also find our holiday hours listed on this page.
Need help with your account? Schedule an appointment at your local branch or meet with us by phone or video.
Schedule NowPhone: 800.442.2800
Text: 800.442.2800
Fax: 269.983.3445
Monday - Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 12:00 PM
Friday, July 4th & Saturday, July 5th
CLOSED – Independence Day
Saturday, August 30th & Monday, September 1st
CLOSED – Labor Day
Saturday, October 11th & Monday, October 13th
CLOSED – All Team Training
Monday, November 11th
CLOSED – Veteran’s Day
Thursday, November 27th & Friday, November 28th
CLOSED – Thanksgiving Observed
Wednesday, December 24th
Member Centers & Video Tellers closing at 1:00 PM
Thursday, December 25th
CLOSED – Christmas
Wednesday, December 31st
Member Centers & Video Tellers closing at 1:00 PM
Thursday, January 1st
CLOSED – New Year’s Day
Email: Send us a message
Locations
With 28 full-service branches across Michigan, we’re here to support all your financial needs—whether it’s consolidating debt, applying for a loan or mortgage, or planning for retirement. Enjoy free WiFi, complimentary coffee, and water at every location. Plus, get nationwide access to over 1,000 shared branches and 40,000+ fee-free ATMs.
Honor Credit Union
8385 Edgewood Road
Berrien Springs, MI 49103
We’re right where you need us across Michigan! From St. Joseph to Kalamazoo, Battle Creek, Grand Rapids, and three locations in the Upper Peninsula, we’re proud to serve members statewide.
Access your money anywhere. Use local Honor ATMs or tap into over 40,000 surcharge-free ATMs nationwide through the CO-OP Network.
Email Contact Form
Do you have a question for us? We’d be happy to help you. Simply fill out the form below and one of our team members will get back to you as soon as possible. If you need immediate assistance, please give us a call at 800.442.2800, or chat live with us.
Please Note: All email submissions are answered during normal business hours.
Card Support
Important Numbers
CU*Talk Voice Banking
Debit & Credit Cards
- Card Activation: 800.992.3808
- Lost or stolen card: 833.933.1681
Travel Information
- If you’re planning an international trip, keep us informed by stopping by a branch or giving our Contact Center a call at 800.442.2800 to let us know to expect transactions from your desired destination.
- Beware of blocked and sanctioned countries. For a current list of these countries check out the Office of Foreign Asset Control (OFAC) of the US Department of Treasury’s list. If the country you are visiting is on this list, ALL card activity will be blocked per the requirement from OFAC. On occasion, Honor Credit Union may block countries in addition to those listed on the OFAC list, but should there be additional countries, they would be listed here.
Fraud Protection
- If you suspect fraud you can turn your card off instantly from within the Honor mobile app.
- Honor debit and credit card holders are automatically enrolled in our free card protection program. Cardholders can sign up for additional free MasterCard fraud services.
- If we suspect fraudulent activity, the transaction will likely be declined and your account will be blocked to prevent further harmful activity. We will attempt to notify you as quickly as 30 seconds after a suspicious transaction takes place.
Frequently Asked Questions
272484852. This number is used for all Honor accounts.
Opening an account and switching to Honor has never been easier! Our simple application process takes just minutes to complete and our ClickSWITCH tool makes it as easy as clicking a button to switch your direct deposit, automatic bill payments, and other automated account services.
There are three ways to reorder checks!
Online Banking
- Login to Online Banking
- Click the orange “OC” icon next to Checking on the main Account Summary page.
Deluxe Website
You can reorder checks by visiting the Deluxe website.
In Person
You can stop by any local branch and speak with an Honor team member to order more checks.
New Members
If you are joining Honor as a new member our ClickSWITCH tool will help you easily switch your direct deposit.
Existing Members
If you just got a new job with a new employer, switching your direct deposit is as simple as filling out our direct deposit form and handing it to your payroll department.
One of the many perks of being an Honor Credit Union member is we provide you with your updated VantageScore four times per year, completely free. These quarterly updates are done through soft pulls of your credit, so rest assured these have absolutely no impact on your score itself. Here are two easy steps to check your score.
Within Online Banking
- Login to Online Banking on your desktop computer
- Under the My Accounts menu tab select Credit Score
Within The Honor App
- Login
- Tap More, and then tap “View Credit Score”
Please Note: VantageScore is not available in mobile online banking in mobile browsers. Your credit history will not be provided with your credit score in Online Banking. You can view your full credit report for free once per year at AnnualCreditReport.com.
First, don’t panic! We’ve all been there. Give us a call at 800.442.2800 for assistance. If it’s after normal business hours please follow the prompts for after hours card support.
You also have the ability to turn your card on and off from within our mobile app.
Honor Credit Union
8385 Edgewood Road
Berrien Springs, MI 49103
