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Holiday Hours

In observance of Memorial Day, all Honor member centers, and our Contact Center will be closed Saturday, May 25th and Monday May 27th. We'll reopen for normal business hours on Tuesday, May 28th. You can always access your account 24/7 via online banking and the mobile app. As a reminder, if you get a suspicious call or text about your account activity or charges, do not click, call, or engage at all. Have a safe and happy holiday weekend!

Complex
Passwords

We're Increasing Account Security

With more business than ever routing through the internet in today’s digital world, having a secure and complex password to access your accounts is more important than ever. Because of this and the utmost importance Honor Credit Union places on the security of our members’ information, effective Tuesday, June 7th, we will be adding an extra layer of protection by strengthening our online banking / mobile app password requirements to better protect members like you.

Am I Going
To Be Impacted?

What's a Complex
Password?

What Should
I Do?

I Have
Questions

Will You Be Impacted?

The short answer is maybe. Since Honor Credit Union does not store any member password information, we don’t know the “complexity” of your current password. So, you may or may not be affected.

How Will You Know?

After 8:00 AM on Tuesday, June 7th you will encounter one of two scenarios when attempting to log in to online banking or the mobile app:

You Will Be Prompted To Change Your Password:

After attempting to log in using your existing password you will be prompted to change your password to be more complex.

No Action Needed If:

You are able to log in to online banking or the mobile app normally. This means you already have a complex password.

What Is a Complex Password?

The definition of complex can vary depending where you look, but for online banking purposes, a complex password is one that is between 8 – 256 characters (case sensitive) and includes at least three of the following four items:

Complex Password Criteria

Your Honor Credit Union password must be between 8 – 256 case-sensitive characters, and include at least 3 of the following four items:

Know The Difference

To help you understand the difference, here are a couple examples for you to see the difference:

Complex:

Michigan1837!

Needs To Be More Complex:

michigan1837

What You Can Do

If you know your password already meets the criteria mentioned above to be considered complex, you’re all set – kudos! But, if your password needs some work, no worries. You have a couple of options. 

Act Now (Recommended)

How To Change Your Password:

Be Prompted

If your password is not complex as of June 7th at 8:00 AM, the first time you log in using your username / password after this date and time, you will immediately be prompted to create a new complex password before accessing your account.

Helpful Online Security Tips

Contact Us

We understand that having to change your password is never fun, but reducing the likelihood of a hacker being able to crack your password and thus gaining access to your information wouldn’t be much fun on the flip side, either. If you have questions about any of this, don’t hesitate to reach out to us. Simply, call, text, or chat with us, and our Virtual Member Center team can help!

Call

Phone Number:
800.442.2800

Text

Send a Text To:
800.442.2800

Live Chat

Zero Down Payment Offer

To make the process as simple as possible with our Zero Down Payment mortgage offer, we encourage you to speak with a mortgage expert so they can explain the requirements and guide you through the process!

Find An Expert Near You

Need Help? Contact us at 800.442.2800 and we will help you get started with the application process.