Connect Center

Connect Center Hours & Address

Address

Honor Credit Union
Kalamazoo Connect Center
148 E Michigan Avenue
Kalamazoo, MI 49007

Hours

Mon – Tues – Thurs – Fri
9:00 AM – 5:00 PM

Wednesday
10:00 AM – 5:00 PM

Phone & Fax Numbers

Call Us: 269.903.0120

Text Us: 800.442.2800

Fax: 269.743.4413

Connect Center Manager

honor credit union community assistant vice president mason mcfarland

Mason McFarland

banking Services available:

Our Downtown Kalamazoo Connect Center is designed to be a versatile and collaborative space that can be used by our members for their business needs. Whether our members need to meet up with an Honor Team member or one of their own clients, the Connect Center will provide the space, innovative technology, and flexibility to serve as a landing point for those connections.

ATM Live Teller
Service

Schedule An
Appointment

Community Meeting
& Work Space

Video Conference
Capabilities

Join The Honor Fam!

We invite you to come be part of an unconventional financial institution. What do we mean by that? Well, we do things a little different at Honor. You’re not a number to us. You are a unique person with your own financial goals, and it’s our promise to provide solutions for your financial success.

If you’re a busy business owner and the only time you can meet is 7 a.m. at a rest stop, we can do that. If you’re traveling and you lost your debit or credit card, no problem – just turn it off in our mobile app to avoid fraud. We’re here to give you smart advice and make it a simple experience.

Directions To Connect Center

The Kalamazoo Connect Center is located at 148 E Michigan Avenue. It’s within walking distance of many downtown restaurants and businesses, including Olde Peninsula Brewpub & Restaurant, The Wine Loft, The Union and more.

ATM Live Tellers

Our ATM Live Teller machines allow us to provide face-to-face service for our members through the use of video technology. Using an ATM Live Teller is like talking on a webcam or Facetiming with a friend, but in this case, you’re talking with one of Honor’s Virtual Member Specialists.

Common Questions

  • Monday – Tuesday – Thursday – Friday: 9:00 AM – 5:00 PM
  • Wednesday: 10:00 AM – 5:00 PM

After approaching a machine, simply touch the screen to begin. You have two options:

Speak With A Live Team Member

Utilizing video technology, a live Honor Team Member will help you with all of your transaction needs.

Conduct A Normal ATM Transaction

If you don’t need to speak to an Honor Team Member, you can conduct a normal ATM transaction and be on your way!

You can perform virtually any transaction that you would normally do at a drive-thru:

  • Make deposits
  • Make cash and coin withdrawals*
  • Cash checks
  • Transfer money
  • Make loan or credit card payments
  • Receive balance information

*Our ATM Live Teller machines are able to dispense coins, but if you would like to deposit coins, we ask that you visit the member center lobby during normal business hours. Some of our member center lobbies have coin counters, which makes it even easier

Member Testimonials

Book An Appointment

Use the calendar below to schedule an appointment with a team member at this location to address specific questions and concerns about your account. By booking an appointment, you can avoid waiting in our lobby for the next available Honor team member.

FAQs

Here are answers to some common questions about our reopening process.

Our member centers are fully open to serve you during normal business hours. You also have the option to schedule an appointment at a member center for specific needs.

 To see business hours and learn about scheduling an appointment at a specific member center click here.

To ensure the safety of all parties, members can expect to see the following measures in place the next time a visit is made at their nearby Honor member center:

  • Sneeze Guards –Plexiglass barriers will be installed at teller windows and most member specialist offices.
  • Masks / Face Coverings – To comply with Executive Order 2020-147, members are required to wear a face covering while inside any Honor member center location. We continue to offer many other mask-free ways to serve you including online banking, mobile app, drive-thrus, ATMs, or call or text us at 800-442-2800.
  • Social Distancing – Please use the floor markings to maintain at least six feet from others while inside when possible. 
  • Occupancy Limits – We ask that you please limit yourself to only the person(s) necessary to perform the transaction. We reserve the right to limit the lobby occupancy if needed.
  • Yes, in accordance with Executive Order 2020-147, beginning Monday, July 13th, all members must wear a face covering while inside the member center. Executive Order 2020-147 is available here for your reference as certain exceptions are listed in section 2 of the order.
  • Honor team members will be wearing face masks.
  • If you’ve left your mask at home, that’s no problem – we offer a variety of mask-free ways to interact with us and manage your money. Simply visit us at our drive-thru or utilize online and mobile banking to access your account, deposit checks, pay bills, and more.

Safety Guidelines

Members will see posters like this as they enter member center lobbies.

image of honor credit union's safety guidelines for members entering lobbies
(Click To Enlarge)