Safe Online Shopping: How to Protect Yourself from Scams

Shopping online is fast and easy, but it can have its risks. Cybercriminals use fake sites, stolen data, and phishing tricks to steal your money and identity. Use these simple tips to shop safely online.

🔎 Click Smart

• Don’t click the first link you see. Scammers use fake websites that look real.
• Type the store’s web address (URL) yourself in the browser bar.
• Avoid clicking on links in random emails or ads.

💳 Pay the Safe Way

• Use credit cards, not debit cards—they offer better fraud protection.
• Credit cards offer more security because they are not directly tied to your bank account. If a fraudulent charge is made, your card company can cancel the card instantly and help you with any fraudulent charges.
• Always check for a lock icon 🔒 in your browser before entering payment info.
• Review your credit card statements every month for charges you don’t recognize.

🖥️ Shop on a Secure Device

• Use a clean, secure computer or phone for shopping. Be sure it has no viruses or unknown apps.
• Don’t use public Wi-Fi to shop, especially when entering payment info.
• Turn on HTTPS (most browsers do this automatically).

📧 Use a Separate Shopping Email

• Have an email address specifically for online shopping.
• This helps you spot fake offers or spam sent to your main email.

🔐 Protect Your Passwords

• Use strong, unique passwords for every account.
• Try a password manager to store them safely.
• Never share your passwords.

🌐 Check the Seller Before You Buy

• Make sure the website looks professional and has contact info.
• Search reviews or check the Better Business Bureau (BBB).
• Be cautious of super-cheap prices. If it sounds too good to be true, it probably is.
• Read the privacy, refund, and shipping policies before checking out.

📦 After You Order

• Print or save your receipts, emails, and order details.
• Track your shipment and ask for a signature delivery if possible.
• Inspect your package as soon as it arrives and contact the seller if there’s an issue.

⚠️ If Something Goes Wrong

• If a store is hacked, watch your bank and credit reports closely.
• You can place a fraud alert on your credit file if your data is stolen.
• Many sellers offer free credit monitoring after a data breach. Check to see if the seller offers that, if it happens.
• Report any unauthorized charges to your card company right away.

🤝 Meeting to Buy or Sell Locally

• Only deal face-to-face in public places (like police stations or busy cafes).
• Bring your phone and tell a friend where you’re going.
• Use a Google Voice number instead of your real phone number to protect privacy.

🧠 Final Tips

✅ Trust your instincts: if something feels off, walk away.

✅ Always double-check pricing and shipping costs.

✅ Read all terms and conditions before confirming your order.