Logging In
We’re rolling out an updated login experience designed for faster access, stronger security, and smarter financial tools—all under one online banking login. Learn how to get started.
Choose Your Account Type
Let’s get you started! Pick the option that matches your account, and we’ll guide you through logging in.
Description: You have one primary account. The primary account holder is the person listed on the statement, or the name visible in the existing online/mobile banking platform.
Username: Use the same username as you use today
Password: Click "Forgot Password" and reset a new password
Notes: You will be asked to authenticate your account. If you also have a business account, then please see instructions on how to log in for your business account.
Description: You have more than one primary account.
Username: Use the same username of your most recent log in.
Password: Click "Forgot Password" and reset a new password.
Notes: If you have multiple accounts, you will no longer need multiple usernames and logins! Therefore, only one primary account will be brought over to the banking platform - which is the account you most recently logged into. If you don’t have a recent login, we will set your username to the username associated with your smallest account number. We are sorry for any confusion this causes but we are ready to help you figure it out, just visit a branch location or call our Contact Center with your questions.
Description: You are a joint member and do not have a primary account.
Username: You will need to enroll as a new user after the upgrade. Click "Enroll Now" within online or mobile banking.
Password: You will create a password when you enroll as a new user.
Notes: After the upgrade joint owners will be able to register and have your own access with your own unique username and password. No more sharing credentials!
Not sure we need this part, but maybe it is part of the pop up banner on the upgrade page:
To prepare for this upgrade, we need to make sure we have your correct email and phone number on file – this information will be needed for registration. If you need to validate what information we have on file for you, please stop into any branch location or call our Contact Center for assistance.
Description: You are the primary business member
Username: If you previously logged in to your business account with a username, you'll continue using the same username. However, if you previously logged in using a Company ID and Employee ID, then you will log in using just your Company ID after the upgrade. If you previously have not used the business banking platform, then you will need to create a new user.
Password: Click "Forgot Password" and reset a new password
Notes: Only the primary business member will be brought over to the new banking platform. Once the primary business member logs in they can add sub-users and set permissions for each sub-user. Please note: ALL business accounts will now be on the business banking platform. Once logged in you can connect your personal account with your business account.
Step by Step Instructions
Here’s a quick walkthrough. Start with Step 1 and we’ll show you exactly what to do next.
Enter your credentials and click "Log In" button
Click on create a new password
Choose "Reset my password"
Fill in the required fields
Choose a password reset method
Enter your code
Choose your new password.