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Fraud Info Center at Honor Credit Union

Fraud Information Center

Using the resources below, familiarize yourself and learn how to take steps to better protect yourself from the different types of fraud we face in the growing world today.

 

Keeping Yourself Safe:

Unfortunately, in today's world and throughout the financial institution industry as a whole, fraud is on the rise. Our cards department works hard to keep you protected and has put together a list of recommendations to keep yourself protected.

  • Be alert when you hand your payment card to an employee at a restaurant or retail store. For example, if he or she swipes your card through two devices instead of one, that second device could be recording your account information to make a fraudulent card.

  • Closely monitor your account statements and credit card bills. Look at those account statements as soon as they arrive in your mailbox or electronic inbox.

  • Contact us if your statement or credit card bill doesn't arrive when you normally expect it. That could be a sign that an identity thief has stolen or is stealing your mail and/or account information to commit fraud in your name.

  • Periodically review your credit reports for warning signs of fraudulent activity. As an Honor member, you are entitled to at least one free credit report every 12 months from each of the nation's three major credit bureaus.

  • Ensure you've got updated contact information with us on file. We can't ask you about a suspicious charge unless we have your current phone number on file.

  • Keep a copy of our customer service and emergency phone numbers in a separate location from your purse or wallet in case a thief steals your belongings.

  • Let us know your travel dates and destination. Often times proposed fraud gets detected if you conduct a transaction at an unusual location without our system knowing. You can submit a Cardholder Travel Form under Personal > Financial Resources > Travel Form.

  • Steer clear from ATMs that appear dirty or in disrepair. Also, ATMs with unusual signage, such as a command to enter your PIN twice to complete a transaction are signs that should alert you. 

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